Responsible Gaming

Play Responsibly

Playing at Jaya9 should be something positive and entertaining, whilst also thrilling and fun. Sometimes it is hard to control how much we want to play in relation to how much we can afford to lose in gaming industry. In this section you’ll find ways to help make sure your gambling is within controllable limits, as well as show you places to turn to if you feel you might require help.

I Think I Might Be Playing Too Much

Below we have listed statements taken from a renowned psychological research paper. If you find that one or more of these statements are true for you, you might have a gambling problem and we recommend that you seek professional help and see how Jaya9 can help you deal with this problem in sections 3 and 4 below. You’ve repeated unsuccessful efforts to control, cut back, or stop gambling. You’re restless or irritable when attempting to cut down or stop gambling. You gamble as a way of escaping from problems or of relieving a dysphoric mood. You often return another day after losing money gambling, to get even (“chasing” one’s losses). You lie to family members, therapist, or others to conceal the extent of involvement with gambling. You’ve committed illegal acts such as forgery, fraud, theft, or embezzlement to finance gambling. You’ve jeopardized or lost a significant relationship, job, or educational or career opportunity because of gambling. You rely on others to provide money to relieve a desperate financial situation caused by gambling.

I Think That A Friend, Or Someone In My Family Plays Too Much

Below there is a list of warning signals and signs. Does this remind you of someone you know? At “Read more and contact” you will find more information and contact details to professionals who work with gambling addiction.

Time

More and more time is used to gamble and plan around playing. The person is preoccupied more often and prioritises gambling over things that used to be more important in the person’s life.

Economy

Money disappears from accounts, the person is borrowing money more often without being able to pay back, the person can have money problems or trouble paying the bills, even with a steady income.

Mood

The person is more worried than usual, more easily irritated and shows several signs of depression and anxiety.

Behaviour

It is not unusual that the person is becoming isolated from friends and relatives and avoids social activities.

Set Your Limits And Play Responsibly

If you are concerned that sometimes you may play for more than you plan, we can offer you some helpful limits to set before you start playing. When setting your limit it will go into effect right away and start taking into account your activity from the time you set it. For example, should you set a weekly limit on Wednesday, it will reset midnight to Monday and then continue to run from Monday to Sunday. It takes 24 hours to revoke or ease up a limit. But if you decide to make a limit tighter, then the change is instant. You can activate the limit that suits you the best via your Play Ok settings here.

Spending Budget

This will limit the amount you can spend during a certain period. You will be able to make deposits up to the amount you have chosen and in addition to this, you can deposit an amount equal to any withdrawals made during this period. If you set a budget of €50 weekly and withdraw €100 that same week, you will be able to deposit a total of €150.

Deposit Limit

This will limit the amount you can deposit during a certain period. Once you have reached this sum you will not be able to make any new deposits until your limit is reset.

Wager Limit

This will limit the total amount you can bet during a certain period. When you have reached this sum, you will not be able to place any new bets until your limit has reset.

Loss Limit

This will limit the possible amount of net losses you can make based on bets minus wins during a certain period. When you have reached this sum, you will not be able to place any new bets until your limit is reset.

Logged In Time Limit

Limit how many hours you can be logged in to your account daily. Once you reach your limit, you will be automatically logged out and any gameplay is paused or completed in the background. ProTip: Make sure to always log out of your account when you finish your session.

Login Time Block

Set a specific time block covering all days of the week during which you will not be able to log in to your account. The start- and end time of this limit will calculate according to the time zone you are in when activating it.

Take A Break Or Stop Playing

Sometimes you might need a break from playing and you can suspend your account for a period of your choice. If you want a cool off period you can go for a shorter break. If you are concerned that you have been playing too much we recommend that you instead self-exclude your account for a minimum period of 6 months. When gambling has become a problem for you, however, an indefinite exclusion from online gambling is the right choice for you. You can suspend your account via your Play Ok settings here.

Take A Break

You can take a break from Jaya9 for up to 6 months. Once your break is over, your account will be automatically reopened. You will be able to make changes to the end date at a later time if you so choose. If you end it early, a 24 hour cool off period will apply before you can log in again. Speak with us in our chat if you need any advice. You will not receive any emails or texts from us during this time.

Self Exclusion

If you feel that you have been playing too much or are concerned that your gambling is becoming a problem, we recommend that you exclude your account for at least 6 months. You will not be able to return during this time and will not receive any emails or texts from us. Once your exclusion has expired your account will automatically reopen. Contact us in our live chat to let us know if you want to extend your exclusion. If gambling has become a problem for you, you should close your account indefinitely instead and seek professional help.

Professional Support And Helplines

Gambling Therapy

Gambling Therapy is a global service offering free practical advice and emotional support to anyone affected by problem gambling. Gambling Therapy also offers a free app providing a collection of tools and information to help you identify and overcome problem gambling.

Gordon Moody Association

Gordon Moody Association provides advice, education and high quality innovative therapeutic support to problem gamblers and those affected by problem gambling, through residential, online and outreach services.

Gamblers Anonymous

Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to do the same.

Gamban

GamBan offers efficient software that prevents you from accessing gambling sites and online casinos. It’s simple to use and helps you by only blocking gambling sites and applications.